Privacy Policy

This Privacy Policy explains how Long Island Pet Spa & Wellness (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://longislandpetspa.com (the “Site”) or contact us. By using the Site, you agree to the practices described here.

Information We Collect

We collect the following categories of information:

• Information you provide. When you submit our contact form, we collect the name, email address, phone number, and message you enter so we can respond to your inquiry.
• Usage data. We may automatically collect standard technical data such as your IP address, browser type, device information, referring pages, and the pages you view. This helps us understand how the Site is used and improve it.
• Cookies and similar technologies. The Site may use cookies and similar technologies to remember your preferences (such as light/dark theme) and to measure traffic.

Analytics

We use Google Analytics 4 (GA4), a service provided by Google, to understand how visitors interact with the Site. GA4 sets cookies and collects usage data such as pages visited, time on page, and general geographic region. This information is aggregated and is not used to personally identify you. You can learn more at Google’s Privacy Policy, and you may opt out using the Google Analytics Opt-out Browser Add-on.

How We Use Your Information

• To respond to your inquiries and provide the services you request.
• To operate, maintain, and improve the Site and our offerings.
• To detect, prevent, and address technical issues, fraud, or abuse.
• To comply with legal obligations.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the Site and communicate with you (for example, our email delivery provider and analytics provider) and only to the extent necessary to perform those services. We may also disclose information when required by law or to protect our rights.

Cookies and Your Choices

Most web browsers let you control cookies through their settings. If you disable cookies, some features of the Site may not function as intended. Where required, we present a cookie notice so you can make an informed choice.

Data Retention

We retain contact-form submissions for as long as necessary to respond to your inquiry and maintain our business records, and thereafter only as required by law.

Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to object to certain processing. To exercise any of these rights, contact us using the details below.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when we post the revised policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at info@longislandpetspa.com or (516) 284-6300. Our mailing address is 140 Merrick Rd, Lynbrook, NY 11563.